Shipping/Exchange/Return Information
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Sepia Basic Stiletto heels (7.5/9.5cm)
(International shipping available)
$55.90
$55.90
$0
| Product Name | Sepia Basic Stiletto heels (7.5/9.5cm) |
|---|---|
| Brand | ORIGINALS |
| Price | $55.90 |
| Shipping (Charge) | International Shipping Fee |
| Weight-based calculation, check on order page. | |
| Monthly rental fee |
0 per month (For month(s))
|
|---|
| COLOR | |
|---|---|
| HEEL | [Required] Please select options. |
| SIZE | [Required] Please select options. |
| Select item with details above | |
Size Chart >
(Minimum Order : 1 or more / Maximum Order 0 or less)
Size ChartsSelect quantity.
Product will be automatically added below when you select an option.
| Name | Quantity | Price |
|---|---|---|
| Sepia Basic Stiletto heels (7.5/9.5cm) |
|
55.9 ( |
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SEPIA
'SEPIA' is a newly released style that features a change in heel design from the steady seller 'CAMELI.' The slim silhouette provides a feminine look and A relaxed fit. The slim curved heel provides excellent walking stability and is available in a variety of colorways and two options for heel height.
SIZE TIP
based on the 235mm standard measurement, when worn by someone with average foot width, both the ball and length of the shoe fit adequately in the regular size. We recommend considering this point and choosing the size accordingly. Please do keep in mind that the wearing comfort may vary depending on the individual.
Palette
Heel height
Product images show slightly more accurate colors and details than model shot images
Mobile phone model, settings and monitor resolution and color settings, anglethe actual color may differ depending on
Mobile phone model, settings and monitor resolution and color settings, anglethe actual color may differ depending on
화이트 WHITE (9.5cm)
아이보리 IVORY (9.5cm)
베이지 BEIGE (9.5cm)
버터 BUTTER (9.5cm)
코코아 COCOA (9.5cm)
다크브라운 DARKBROWN (9.5cm)
블랙 BLACK (9.5cm)
- Manufacturing company
F&S Retail Co., Ltd.
- Handling Precautions
Only wash items that can be washed separately, and use a neutral detergent when washing.If the shoes get wet,
-
dry them with a dry cloth to prevent deformation. Put paper or cloth inside the shoe and dry it in a well-ventilated shade.
- Copyright protection
If you copy all of SAPPUN's content without permission, you may be required to take legal responsibility.The product itself is manufactured,
-
produced and sold directly by SAPPUN.Reproductions/imitations with low quality. please be careful
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| 2 |  Return request
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19**** | 2023-09-11 01:14:35 | 0 | |
| 1 |  SAPPUN - Inquiry forwarded to the management
|
SAPPUN | 2023-09-11 11:28:47 | 0 |
Payment
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- PayPal
- Union Pay
- OVO
- DANA
- Akulaku
- Qris
- Credit Card
- Visa
- MasterCard
- American Express
- PayPal
- Union Pay
- OVO
- DANA
- Akulaku
- Qris
Shipping
Shipping Info : Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Shipping will take 5-8 business days (for in-stock items).
- Shipping may take longer for some items.
- tracking information may take 2-3 days to be available.
Tracking:
https://eparcel.kr/
https://parcelsapp.com/en/carriers/eparcel-kr
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Shipping will take 5-8 business days (for in-stock items).
- Shipping may take longer for some items.
- tracking information may take 2-3 days to be available.
Tracking:
https://eparcel.kr/
https://parcelsapp.com/en/carriers/eparcel-kr
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Requirements:
Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you are returning due to change of mind(on size, color, etc.)
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within 7 days of receipt. You are required to attach photos of the received product(s) and include the item code, order number, and reason for return.
(2) A customer service representative will be in contact to assist you by email
(3) Items returned must be in their original condition, which includes tags and any packaging. Please make sure to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent unworn and in the original packaging.
*Please include all contents of the original package and free gifts (if applicable) in your return package.
*Return shipping fees for faulty/wrong orders will be paid for or reimbursed. If the Cash-On-Delivery option is not available for your EMS shipment,
scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning bags, or any other accessories
-the products are damaged due to customer mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made during shipment
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by forum within 7 days of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you are returning due to change of mind(on size, color, etc.)
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within 7 days of receipt. You are required to attach photos of the received product(s) and include the item code, order number, and reason for return.
(2) A customer service representative will be in contact to assist you by email
(3) Items returned must be in their original condition, which includes tags and any packaging. Please make sure to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent unworn and in the original packaging.
*Please include all contents of the original package and free gifts (if applicable) in your return package.
*Return shipping fees for faulty/wrong orders will be paid for or reimbursed. If the Cash-On-Delivery option is not available for your EMS shipment,
scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning bags, or any other accessories
-the products are damaged due to customer mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made during shipment
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by forum within 7 days of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Product Inquiry
E-mailen.sappun@help-cs.comweekday AM 09:00 ~ PM 06:00Lunch PM 12:00 ~ PM 1:00Closed on Sat, Sun and public holidays
Company NameF&S Retail Co..Ltd.
CEOHWANG JANG SOON
Address06034 45 Apgujeong-ro 2-gil, Gangnam-gu, Seoul, Cheonggu Building 5th floor
Business Registration No201-86-40287 [Mail-order Business Registration Number]
E-commerce PermitNo2017-Seoul Gangnam-01471
Personal Information Manager ▶ biz@fnsretail.com
The product image copyright of this product belongs to SAPPUN Korea Co., Ltd.
Unauthorized copying of content is prohibited.
